Shipping & Delivery

At CLUTCH-UAE, we are committed to ensuring your orders are delivered promptly and safely. Please review our shipping details below to understand the process and timelines.

Deliveries are processed from Monday to Saturday, excluding public holidays.

Shipping Fees & Timelines

UAE
  • AED 25 (Standard Shipping)
  • Free Shipping on orders above 750 AED
  • Shipping Times - between 1-2 days
GCC and Levant
  • AED 80 (Standard Shipping)
  • Shipping Times - between 3-5 days, subject to customs clearance
  • Shipping to Oman- Requires customer ID (as per Omani regulations)
  • Shipping to KSA -Requires customer ID on orders above 1000 AED. Additional customs duties, taxes, and import fees may apply and are customer's responsibility.
  • Shipping charges are non-refundable
    International
    • AED 120 (International Shipping)
    • Shipping Times - between 3-7 days
    • Delivery Partner: DHL
    • Additional Notes: Customs duties, taxes, and import fees may apply and are the customer's responsibility.
    • Shipping charges are non-refundable

    We strive to minimize delays; however, customs clearance times may vary for international orders.

    Pre-Order Items

    • Pre-ordered items require a longer timeline for production.
    • Processing Time: Up to 10 working days (or more, depending on the product) before shipping.

    Order Confirmation and Tracking

    • Once your order is dispatched, you will receive your order details and a tracking number to monitor your shipment.
    • If you have any concerns during the delivery process, feel free to contact us for assistance.

    Contact Information